The Eye Site Eye Care Policy

We take great pride in practicing eye care in accordance with the rules and regulations set by the Ministry of Health’s Optometrists & Opticians Board, and even greater responsibility in ensuring that we are taking care of your eye health to the best of our professional expertise.

Please take a few moments to review our eye care and contact lens policy – thank you for your time and cooperation!

  • The Eye Site will not prescribe, fit or dispense contact lenses to first-time users and first-time patients without the necessary eye examination by the optometrist. The optometrist will determine if current patients and contact lens wearers require an eye check-up on a case-by-case basis.
  • The Eye Site does not sell diagnostic lenses (commonly known as “trial lenses”) or dispense them outside of a clinical setting. The optometrists dispense diagnostic lenses at their sole professional discretion. No coupons or promotional offers from contact lens manufacturers will be honoured.
  • The Eye Site charges the following fees for the optometrist’s consultation time and expertise in prescribing, fitting and dispensing diagnostic lenses:
  1. $50 for single-vision contact lens consultation
  2. $70 for multi-focal contact lens consultation

Contact lenses prescribed and dispensed to by The Eye Site optometrists are specific to the individual characteristics and needs of your vision and lifestyle. While you may request to try a specific brand and type of lens, it may not necessarily be suitable for your eyes, as determined by the optometrist.

All The Eye Site optometrists are registered with the Ministry of Health’s Optometrist & Opticians Board and licensed to prescribe, fit and dispense contact lenses. If you have any questions, issues or concerns, please contact Allain Yap, Chief Optometrist, at 6348 0439 or allainyap@thelensmen.com.

Thank you for giving us your time in understanding our policy and in examining your eyes to ensure a consistent clean bill of eye health. We appreciate your business and look forward to taking the best care of your eyes!

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